Refund policy

All Sales Final > All sales are final. Due to the nature of our products and custom fulfillment, we do not offer returns, exchanges, or "change of mind" refunds once an order has entered production or the shipping process has begun.

Damages, Defects, and Order Issues in Transit > We take great care in packaging and preparing your items; however, if an item arrives damaged, defective, or incorrect, please contact us immediately at everett191145@gmail.com within 24 hours of delivery.

Please include:

• Your order number
• Clear photographic evidence of both the external packaging and the damaged/defective item

Once received, we will review the issue and initiate a replacement or refund/insurance claim on your behalf at no additional cost.

European Union Right of Withdrawal Notice > Pursuant to Article 16(c) of the EU Consumer Rights Directive (Directive 2011/83/EU), the 14-day right of withdrawal does not apply to goods made to consumer specifications, print-on-demand items, or clearly personalized items. For non-customized goods shipped to consumers in the European Union, European consumer protection rules apply in accordance with applicable laws.